We strive to ensure that all flowers delivered meet our quality standards.

Due to the perishable nature of our products, we do not offer refunds for change of mind. However, if there is an issue with your order, please contact us within 24 hours of delivery.

If your flowers arrive damaged or not as described, we may offer a replacement or refund at our discretion.

All refund or replacement requests are reviewed on a case-by-case basis.